Last updated: 2 September 2026
A Campbell Construction Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, www.acampbellconstruction.co.uk, or contact us through the website.
1. Who we are
A Campbell Construction Ltd is the controller responsible for the personal information described in this Privacy Policy.
A Campbell Construction Ltd
Company number: 01944260
Registered office: Suite 21, 10 Churchill Square, Kings Hill, West Malling, England, ME19 4YU
For questions about this Privacy Policy or how we use your personal information, please contact us at:
Email: info@campbellconstruction.co.uk
2. Information we collect
We may collect personal information that you provide directly to us when you contact us through our website.
This may include:
- your name;
- your email address;
- your telephone number;
- your address or location, where relevant to your enquiry;
- information about the construction work, project or services you are enquiring about; and
- any other information you choose to include in your message.
You can also contact us using the telephone number or email address displayed on our website. Where you do so, we may process the information you provide for the purpose of responding to and dealing with your enquiry.
Our website may also collect limited technical information about your visit, such as your IP address, browser type, device information and information about how you use the website. Some of this information may be collected through cookies or similar technologies.
Please see our separate Cookie Policy for further information about our use of cookies and similar technologies.
3. How we use your information
We may use personal information collected through our website to:
- respond to enquiries and requests for information;
- discuss potential construction work or services with you;
- provide quotations or information you have requested;
- communicate with you in connection with your enquiry;
- administer, maintain and protect our website;
- investigate technical or security issues;
- comply with our legal and regulatory obligations; and
- establish, exercise or defend legal claims where necessary.
We will not use information submitted through our website for unrelated marketing purposes unless we have an appropriate lawful basis to do so.
We do not sell your personal information.
4. Our lawful basis for using your information
Under UK data protection law, we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may rely on the following lawful bases:
Legitimate interests – where it is necessary for our legitimate business interests, including responding to enquiries, communicating with prospective customers and operating and protecting our website, provided that those interests are not overridden by your rights and interests.
Contract – where processing your information is necessary to take steps at your request before entering into a contract with you.
Legal obligation – where we need to process information to comply with a legal obligation.
Where consent is required for particular cookies or similar technologies, we will rely on your consent for their use. You can withdraw that consent in accordance with the options provided on the website.
5. Sharing your information
We do not routinely disclose personal information submitted through our website to third parties.
We may, however, share information where this is reasonably necessary to:
- operate, host, maintain or secure our website;
- respond to or progress your enquiry;
- carry out a task or service connected with your enquiry;
- obtain professional advice;
- comply with a legal or regulatory obligation; or
- establish, exercise or defend our legal rights.
This may include sharing information with trusted service providers who provide services to us, such as website hosting, IT or other technical services.
Where another organisation processes personal information on our behalf, we will take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection law.
We may also disclose information where required to do so by law, a court or a regulatory or law-enforcement authority.
6. How long we keep your information
We will only keep personal information for as long as reasonably necessary for the purposes for which it was collected.
For general enquiries submitted through our website, we would normally retain the information for up to 24 months from our last meaningful contact with you.
We may retain information for longer where an enquiry develops into a business relationship, where we are required to retain it for legal, accounting or regulatory purposes, or where it is reasonably necessary for the establishment, exercise or defence of legal claims.
When personal information is no longer required, we will delete it or otherwise dispose of it securely.
7. Google Analytics and similar services
We may use website analytics services, such as Google Analytics, to help us understand how visitors use our website and to improve its performance and content.
Analytics services may collect information such as your IP address, device and browser information, pages visited, approximate location and information about how you interact with the website.
Where the use of analytics cookies or similar technologies requires your consent, they will only be used in accordance with the choices you make through our cookie consent mechanism.
Further information about any analytics cookies used on this website will be provided in our Cookie Policy.
8. Google reCAPTCHA
We may use Google reCAPTCHA or a similar security service on forms on our website.
These services help us distinguish genuine website users from automated systems and protect our website against spam, abuse and malicious activity.
The service may process technical information about your device and interaction with the website in order to assess whether a submission is likely to have been made by a person rather than an automated system.
If reCAPTCHA is introduced on this website, we will review the privacy and cookie information provided to visitors to ensure that it accurately reflects how the service has been implemented.
Further information about any analytics cookies used on this website will be provided in our Cookie Policy.
9. International transfers
We do not currently intend to transfer personal information collected through our website outside the UK ourselves.
However, some third-party technology or website service providers may process or store information outside the UK.
Where personal information is transferred outside the UK and UK data protection law requires safeguards for that transfer, we will take appropriate steps to ensure that the transfer is made in accordance with applicable data protection law.
10. Keeping your information secure
We take reasonable technical and organisational measures to protect personal information against accidental or unlawful loss, misuse, alteration, disclosure or access.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
11. Your data protection rights
Depending on the circumstances, UK data protection law may give you rights in relation to your personal information. These can include the right to:
- request access to the personal information we hold about you;
- ask us to correct inaccurate or incomplete personal information;
- ask us to delete your personal information in certain circumstances;
- ask us to restrict how we use your personal information in certain circumstances;
- object to certain processing of your personal information;
- request the transfer of certain personal information to you or another organisation where applicable; and
- withdraw your consent at any time where we rely on consent to process your information.
These rights are not absolute and may not apply in every circumstance.
You have the right to object to processing based on our legitimate interests in certain circumstances.
If you wish to exercise any of your data protection rights, please contact us using the details provided in section 1.
We may need to ask you for information to confirm your identity before responding to a request.
12. Complaints
If you have concerns about how we use your personal information, we would encourage you to contact us first so that we can try to resolve the issue.
You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Information about making a complaint and the ICO’s current contact details can be found at www.ico.org.uk.
13. Children’s privacy
Our website and services are not intended for children, and we do not knowingly collect personal information from children through the website.
If we become aware that personal information relating to a child has been submitted to us inappropriately, we will take reasonable steps to delete it where appropriate.
14. Third-party websites
Our website may contain links to websites operated by other organisations.
We are not responsible for the privacy practices or content of third-party websites. If you follow a link to another website, you should review that organisation’s privacy information to understand how it collects and uses your personal information.
15. Cookies
Our website may use cookies and similar technologies.
Information about the cookies we use, why we use them and the choices available to you is provided in our separate Cookie Policy.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, the services and technologies we use, or applicable legal and regulatory requirements.
When we make changes, we will update the “Last updated” date at the top of this Privacy Policy.
We recommend checking this page occasionally to ensure that you are aware of the latest version.
17. Contact us
If you have any questions about this Privacy Policy or how we handle personal information collected through our website, please contact:
A Campbell Construction Ltd
Suite 21, 10 Churchill Square
Kings Hill
West Malling
England
ME19 4YU